Educating a global Google workforce on an entire ecosystem
Objective
Google wanted to evolve digital retail training to help reach sales associates around the world, underscore the value of using products and services together, reduce customer returns and inspire brand loyalty.
Solution
We created an interactive training series to inspire learning through branded lifestyle videos, real-world sales simulations, ecosystem-focused messaging and gamified content. Content and design were localized in 16 languages to cater to Google's global population.
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SERVICES PROVIDED
Made with fathom
Strategy
Brand + Market Research
Brand + Market Research
Competitive Analysis
Competitive Analysis
User Research + Insghts
User Research + Insghts
Learning Needs Assessment
Learning Needs Assessment
Creative Approach
Creative Approach
Engagement Strategy
Engagement Strategy
Gamification Strategy
Gamification Strategy
Content Strategy
Content Strategy
UX Strategy
UX Strategy
Evaluation Framework
Evaluation Framework
- Brand + Market Research
- Competitive Analysis
- User Research + Insights
- Learning Needs Assessment
- Creative Approach
- Engagement Strategy
- Gamification Strategy
- Content Strategy
- UX Strategy
- Evaluation Framework
Evaluation Framework
UX Strategy
Content Strategy
Gamification Strategy
Engagement Strategy
Creative Approach
Learning Needs Assessment
User Research + Insights
Competitive Analysis
Brand + Market Research
Creative
Creative Direction
Creative Direction
Copywriting + Content Development
Copywriting + Content Development
Instructional Design
Instructional Design
Scripting + Storyboarding
Scripting + Storyboarding
Video + Photography Capture
Video + Photography Capture
Art Direction + Visual Design
Art Direction + Visual Design
Motion Graphics + Interactive Element Design
Motion Graphics + Interactive Element Design
UX/UI Design
UX/UI Design
Wireframing + Prototyping
Wireframing + Prototyping
- Brand + Market Research
- Competitive Analysis
- User Research + Insights
- Learning Needs Assessment
- Creative Approach
- Engagement Strategy
- Gamification Strategy
- Content Strategy
- UX Strategy
- Evaluation Framework
Evaluation Framework
UX Strategy
Content Strategy
Gamification Strategy
Engagement Strategy
Creative Approach
Learning Needs Assessment
User Research + Insights
Competitive Analysis
Brand + Market Research
Execution
Project Management
Project Management
Video Editing + Production
Video Editing + Production
Event Support
Event Support
Front-end Development
Front-end Development
Back-end Development
Back-end Development
QA Testing + Deployment
QA Testing + Deployment
Dopamine dispensary for the
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